This essential guide is for any organization seeking to implement, register, or make the transition to a quality management system that meets the requirements of ISO 9001:2000.
Plain speaking, the book answers many of the most frequently asked questions, such as what is a process-based quality management system?, what is continual improvement?, and what’s the best way to begin the process of implementation?
The book presents a clause-by-clause interpretation of the new standard, and transition tips for organizations moving to ISO 9001:2000 from the 1994 version.
Contents:
- The new ISO 9000:2000 series
- Introducing ISO 9000:2000 to employees
- Understanding the ISO 9001:2000 clauses
- Developing the quality manual
- Developing appropriate documentation
- Implementing the quality management system
- Measurement and monitoring
- Auditing
- Management review.
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