This guide provides an overview of the components common to all management systems. It outlines an approach to integration and goes on to cover implementation, monitoring and improvement. Based on the Australian/New Zealand Standard, the guide has been adapted for the European market.
Contents: Management responsibility and leadership; Identification and analysis of needs; Policy and objectives; System planning and implementation; Allocation of resources; Communication and information system; Process and activity management; Measuring and monitoring; Management review and improvement plan.