Winning with the Disability Discrimination Act. A Guide for Business

This is a comprehensive toolkit manual with CD-ROM. It is an invaluable business resource for
operational managers. It is full of clear advice and guidance on implementing the provisions of the
Disability Discrimination Act, including best practice advice, access audits, case studies,
assessment and how to handle complaints. Checklists, handy hint boxes and a CD of key
proformas are included. This publication provides operational managers of all levels with a basic
framework by which they can implement the requirements of the DDA to meet their business needs
in a planned and sustainable fashion and will be essential reading for company directors, health
and safety managers, facilities managers and human resource officers in small and large companies alike